Privacy Policy

Salt Tech Sdn. Bhd. website privacy policy

  1. Introduction
    1. Salt Tech Sdn. Bhd. (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (the “Act”). This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the law.
    2. This Privacy Policy explains the ways in which we collect, process, and protect your personal data. The terms “personal data” and “processing” used in this document have the meanings defined by the Act.
    3. Please note that we may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this page periodically to stay informed of any revisions.
  2. Collection of Personal Data
    We collect and process personal data when you engage with us, such as when you purchase products or services or interact with us in other ways. The types of personal data we may collect include, but are not limited to:

    • Full Name
    • Contact details (such as mobile phone number, email address)
    • Residential or mailing address
    • Occupation
    • Identification card number
    • Passport number
    • Income information
    • Employer details
    • Any other personal information you provide to us voluntarily
      (Collectively referred to as “Personal Data”).
  3. Use of Personal Data
    We may use and process your personal data for a variety of purposes, including but not limited to:

    • Processing and fulfilling your orders for products or services, both online and offline
    • Managing and maintaining our relationship with you
    • Verifying your identity when you contact us
    • Facilitating vehicle registration process
    • Providing customer support and after-sales services
    • Processing your transactions
    • Responding to your inquiries, comments, and suggestions
    • Organising contests, events, and membership programmes
    • Conducting market research, surveys, and internal business analysis
    • Keeping you informed about our products, services, promotions, discounts, and events
    • Carrying out other legitimate business activities related to the operation of Salt Tech Sdn. Bhd.
  4. Disclosure to Third Parties
    1. In certain circumstances, we may need to share your personal data with third parties in order to:
      • Provide the services you have requested
      • Fulfil our legal obligations
      • Operate and manage our business
    2. We may share your personal data with the following parties:
      • SAIC Motor Malaysia Sdn. Bhd.: As an authorised dealer, we may need to share your personal data with SAIC Motor Malaysia for purposes related to vehicle registration, warranty management, and product support.
      • Government Authorities and Regulatory Bodies: As required by law, we may share your personal data with government or regulatory authorities.
      • Professional Advisors: These may include accountants, legal professionals, or insurers who assist us with business operations.
      • Payment Processors: Third-party service providers who process payments on our behalf.
      • Service Providers: Including IT support, marketing services, and other third-party business services acting on our behalf.
      • Third-Party Marketing Providers: If you have opted in to receive marketing communications, we may share your personal data with third-party marketing and advertising providers.
      • Business Transactions: In the event of a sale, merger, reorganisation, or transfer of our business, your personal data may be shared as part of the transaction. We will notify you if your personal data is transferred as part of such a transaction.
    3. In all cases, we ensure that:
      • Only the minimum necessary personal data is shared with each third party
      • Personal data is disclosed only to parties with whom we have a contractual relationship or are legally obliged to share the information
  5. Data Retention
    1. We will retain your personal data for as long as necessary to:
      • Provide you with our services
      • Meet our business needs
      • Comply with legal obligations
    2. Once your personal data is no longer needed for these purposes, we will securely delete or anonymise it.
  6. Access and Correction of Personal Data
    1. Under the Act, you have the right to request access to your personal data and request that we correct any information that is inaccurate, incomplete, or outdated. If we are unable to comply with your request, we will inform you of the reasons for our decision. Additionally, we may ask for supporting documentation to verify the requested changes and to prevent inaccuracies or fraud.
    2. If you wish to withdraw any consent you have previously given for the processing of your personal data, please contact us.
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